Rockethealth Recruitment 2024 :
Rockethealth is conducting an Off Campus Drive in 2024 to hire Customer Success
Associates, offering a
competitive salary of INR 3-5 LPA. This role is ideal for enthusiastic candidates eager
to ensure
customer satisfaction and success. Join a dynamic team dedicated to providing
exceptional support and
building strong customer relationships. Don't miss this opportunity to launch your
career with
Rockethealth!
Rockethealth Recruitment 2024 Details :
| Job Role : |
Customer Success Associate |
| Qualification : |
B.E/B.Tech |
| Job Location : |
Remote/Hybrid |
| Package : |
3-5 LPA |
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Role
- 👩🏻💻 Title: Customer Success Associate (Full time)
- 🌏 Location: Remote/Hybrid (Bangalore - preferred)
- 📆 Joining date: ASAP
📜 Responsibilities
- You will be responsible for the ongoing experience of all Rocket Health users over
WhatsApp, phone,
email, and other messaging platforms. This dynamic role requires you to be on chat
actively - our care
team believes in quick responses, and clearing queries and tasks in real-time 📲
- You will be required to call leads and existing users for feedback and a hands-on
experience 📞
- Comes with a judgement-free and empathetic mindset that aligns with our vision of
creating a safe space
🫂
- Decipher, aggregate, and clearly document emergent user issues and escalate to
appropriate internal
teams and key stakeholders 📝
- Ability to spot patterns in user behaviour on both an individual and aggregate level
and recommend
future plans to positively impact their experience
- Leverage existing and additional relevant technologies for reporting and analytics
across customer
service and other customer-facing functions/channels 💻
- Consistently delivering great end-to-end customer experience across stages,
channels, and touch points
in the customer journey 🧡
🧑🏼🎓 Skills and Qualifications
- Can hold a smile and a conversation (verbal and written) in English and Hindi
(*additional languages are
cherry on the cake) 😊*
- Should be comfortable communicating with customers via phone, WhatsApp, email and
other messaging
platforms - Knowledge of emojis is a skill we love 🧡
- Inherent capacity to build a strong rapport and relationship with people -
patience is the key to
success 🗝️
- Knowledge about mental or sexual healthcare or any healthcare is an added advantage
- rest assured,
we will train you 🤓
- Prior experience in a similar role will be preferred - but to be honest, we are all
from an
unconventional background and we won’t mind taking a bet on an outlier profile
- Passion for speaking to people is a must
How to Apply for Rockethealth Recruitment 2024?
Apply link for Rockethealth Recruitment
2024:
Apply-Link For Rockethealth : Click here
Get Daily Job Notification Join us on Telegram. To Join:
Click here