CSG Recruitment 2025 :
CSG is hiring a Technical Support Analyst (Python) through its 2025 Off-Campus Drive for
a remote position in India. This role involves troubleshooting and supporting technical
issues related to CSG’s solutions. Candidates will work with Python and other
technologies to enhance support operations.
CSG Recruitment 2025 Details :
| Job Role : |
Technical Support Analyst (Python) |
| Experience : |
1–3 years |
| Location : |
Remote |
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Job Summary
We are looking for a proactive and detail-oriented Technical Support Analyst with 1–3
years of experience. This role involves providing application support, troubleshooting
technical issues, and collaborating with internal teams to ensure system stability and
performance. The ideal candidate should have experience with Python/Shell scripting,
Linux CLI, and ticketing tools, along with a basic understanding of cloud
infrastructure.
Key Responsibilities
- Application Support: Provide technical support and troubleshoot
enterprise applications.
- Incident Management: Handle support tickets via ticketing tools,
ensuring timely resolution and SLA adherence.
- Scripting & Automation: Use Python/Shell scripting to automate
tasks and improve system efficiency.
- Linux Administration: Work with Linux CLI to diagnose and resolve
system issues.
- Monitoring & Alerts: Monitor application and infrastructure
performance, escalating issues as needed.
- Cloud Understanding: Assist in troubleshooting cloud-based
application issues (AWS, Azure, GCP).
- Collaboration: Work with development and operations teams to
resolve incidents and improve processes.
- Documentation: Maintain records of troubleshooting steps,
resolutions, and SOPs.
Key Skills and Qualifications
- 1–3 years of experience in technical/application support.
- Proficiency in Python/Shell scripting for automation and troubleshooting.
- Hands-on experience with Linux CLI for system diagnostics.
- Experience with ticketing tools like Jira, ServiceNow, or Zendesk.
- Basic understanding of cloud platforms (AWS, Azure, GCP).
- Strong analytical and problem-solving skills.
- Ability to multitask, prioritize incidents, and work in a fast-paced environment.
- Excellent communication and documentation skills.
Preferred Skills (Nice-to-Have)
- Familiarity with CI/CD pipelines and DevOps practices.
- Experience with monitoring tools like Grafana, Prometheus, or Datadog.
- Knowledge of SQL databases for querying and troubleshooting.
Location
How to Apply for CSG Recruitment 2025?
Apply link for CSG Recruitment 2025:
Apply-Link For CSG : Click here
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